If you’ve been meaning to use the NHS App or PATCHS (your GP practice online system) but aren’t sure where to start — or you’ve tried and found it confusing — join us for a friendly, practical morning of support at The Creighton Centre.

This session combines a short, easy-to-follow workshop with one-to-one help, so you can build confidence using both platforms at your own pace. Whether you want to order repeat prescriptions, view test results, or contact your GP practice online, we’ll help you understand the steps and practice on your device.

Delivered in partnership

This workshop is delivered in partnership with the South Fulham Primary Care Network (PCN), who will be delivering and supporting residents during the session, alongside The Creighton Centre’s Homeline Digital Inclusion Club.

Event details

Date: Monday 2 February 2026
Time: 10:00 – 11:30
Location: The Creighton Centre, SW6 7PH

Light refreshments will be provided.

Who it’s for

This workshop is for Hammersmith & Fulham residents aged 60+ who would like support to use the NHS App and/or PATCHS. You’re very welcome to attend even if you’re a complete beginner — there’s no such thing as a silly question.

What will be covered?

• What the NHS App and PATCHS are (and how they’re different)

• Setting up and logging i

• n (including passwords and verification)

• Common tasks people want to do online, such as:

  • ordering prescriptions

  • checking appointments

  • viewing messages and results

  • contacting your GP practice through PATCHS

• Tips to stay confident and safe online

What to bring

If you can, please bring your smartphone or tablet (and reading glasses if you use them). If you don’t have a device, still come along — we can talk through options and next steps.